Frequently Asked Questions

Frequently Asked Questions

Q: Are your items ready stock or pre-order?
We offer both ready-stock and pre-order collections. Product availability and estimated processing times will be stated on each product page.

Q: How long does shipping take?
Ready-stock items are usually processed within 1–3 business days, while pre-order items typically require 5–10 business days before shipment.

Q: Do you ship across Thailand?
Yes, we currently provide nationwide shipping within Thailand.

Q: How can I track my order?
Tracking information will be sent once your order has been shipped.

Q: Can I return or exchange my item?
We currently accept returns only for defective, damaged, or incorrect items.

Q: How can I contact Infinite Fashion?
You may reach us via LINE Official Account or email us at:
infinitefashion.th@gmail.com